Diploma in Executive Assistance
Program Objective
This comprehensive vocational training program is designed to prepare students for successful careers as Executive Assistants (EAs) or Personal Assistants (PAs) by combining hands-on practical training, business knowledge, and professional development.
The program provides a structured pathway for learners to master the administrative, organizational, communication, digital, and interpersonal skills essential to supporting senior leaders and managing the dynamic demands of modern office environments across a range of sectors.
Through a carefully sequenced curriculum of 12 core modules and a final internship and thesis, learners will build the capability to manage executive-level tasks, act as strategic partners, and uphold the highest standards of discretion, professionalism, and efficiency.
Program Structure
Duration: 12 Months
Terms 1–3 (9 months): Classroom-based instruction (12 modules)
Term 4 (3 months): Final project & Internship Placement
TERM 1: Foundation of the Executive Assistant Role
Module 1: Introduction to the Executive Assistant Profession
This foundational module introduces the profession of an Executive/Personal Assistant, outlining the expectations, responsibilities, and scope of the role across different business environments.
Module 2: Business Communication & Interpersonal Skills
Focuses on verbal, written, and digital communication across all levels of an organization. Students will learn how to write professional documents and interact confidently.
Module 3: Office & Time Management
Equips students with strategies for staying organized, prioritizing tasks, and managing workload under pressure.
Module 4: ICT & Office Technology
Hands-on training in essential software and digital tools used in a modern office setting. Students will develop core digital competencies.
TERM 2: Professional Practice and Operational Support
Module 5: Meeting & Event Coordination
Covers the full process of organizing and managing internal meetings and large-scale events.
Module 6: Travel & Diary Management
Students learn to coordinate complex travel schedules and support time management for executives.
Module 7: Human Resource Support & Recruitment
Explores HR basics, giving students the tools to assist in recruitment and staff support while respecting confidentiality.
Module 8: Customer Service & Front Office Skills
Develops students’ ability to serve as the first point of contact in a professional setting, representing the organization’s values.
TERM 3: Advanced Competencies and Strategic Support
Module 9: Leadership, Decision-Making & Conflict Resolution
Prepares students to work closely with senior leaders, contribute to strategic decision-making, and navigate conflict professionally.
Module 10: Business Writing, Presentations & Social Media
Strengthens writing and public speaking abilities and teaches students to manage a professional presence online.
Module 11: Financial & Business Operations
Introduces financial literacy and basic business practices to support executives and departments.
Module 12: Personal & Professional Development
Encourages personal growth and career planning, helping students to reflect on their development and prepare for progression.
TERM 4: Internship & Final Project (3 Months)
Internship Placement
Students are placed with an organisation where they can apply classroom knowledge in a real business setting under supervision. They are expected to keep a reflective log and receive performance feedback from mentors.
Final Project
Students complete a practical or research-based project on a relevant topic (e.g., improving meeting efficiency, travel planning solutions, digital communication tools). This is presented in a written report and optionally delivered as a presentation.
Learning Outcomes
Upon successful completion of the program, students will be able to:
Provide high-level administrative and strategic support to executives, teams, and departments with autonomy and initiative.
Communicate clearly and professionally in verbal, written, digital, and interpersonal formats across diverse business settings.
Coordinate and manage executive schedules, meetings, travel arrangements, and events with attention to detail and organizational efficiency.
Utilize digital tools and office technologies (e.g., MS Office, communication platforms, database tools) to support workflow and documentation.
Contribute to HR, recruitment, and finance-related functions, including document handling, budgeting, onboarding, and reporting.
Demonstrate leadership, problem-solving, and decision-making skills when dealing with challenges, conflicts, or complex situations.
Maintain confidentiality, act ethically, and uphold professional standards in all administrative and interpersonal interactions.
Adapt to changing business environments and pursue continuous self-development to remain effective in evolving roles.
Graduates will be fully prepared to step into EA/PA roles with competence, confidence, and the ability to contribute meaningfully to executive-level operations across industries.
What does the Diploma in Executive Assistance cover?
Find clear answers to your questions about the program’s structure, duration, and career benefits to help you decide with confidence.
How long is the Diploma in Executive Assistance program?
The program runs for 12 months, combining classroom learning and an internship to ensure practical experience.
What skills will I gain from this diploma?
You will develop strong communication, management, and digital proficiency essential for executive support roles.
Is there an internship included in the course?
Yes, an internship is part of the curriculum to provide real-world administrative experience.
Who should enroll in this diploma program?
Anyone aiming to excel as an Executive or Personal Assistant across various industries will benefit greatly.
Enroll Today to Advance Your Career
Discover how our diploma can elevate your skills and open new professional opportunities.